Top of the World Privacy Policy
This Privacy Policy is effective as of May 1, 2010.
I. APPLICATION OF THIS PRIVACY POLICY
This Privacy Policy applies to all web sites owned or operated by Stratosphere and its
subsidiaries (collectively, “Stratosphere”), including, but not limited to, the web sites
for Stratosphere Casino Hotel & Tower and Arizona Charlies, including: "stratospherehotel.com",
"stratospherecasino.com", "stratospheretower.com", "arizonacharlies.com",
"arizonacharliesdecatur.com", and "arizonacharliesboulder.com"(collectively,
"Stratosphere Web Sites"). Stratosphere Web Sites may be accessed through domain
names in addition to the domain names listed above. This Privacy Policy does not
apply to information collected by Stratosphere by means other than through Stratosphere Web Sites.
Certain transactions and services offered while visiting Stratosphere Web Sites may
be processed or provided by strategic partners under contract with Stratosphere,
even though it appears that you may not have left the Stratosphere Web sites, including
reservations. This Privacy Policy does not apply to information collected by strategic
partners, except that Stratosphere will treat information it receives about you from
strategic partners under the terms of this Privacy Policy. Stratosphere does not have
any control over how strategic partners use information they collect about you.
II. INFORMATION WE COLLECT ABOUT YOU
General Information
When you use the Internet, your web browser or client software may transmit certain information
to the servers that host the web sites you visit. The information may include the unique
number assigned to your server or Internet connection, the capabilities and features of
your computer, your geographic location, and your movement within and interaction with
the web site, including what pages you look at and what information you download. When you
visit Stratosphere Web Sites, Stratosphere servers collect such information. Stratosphere
uses this information to generate aggregate statistics about visitors to Stratosphere Web
Sites. Personally Identifying Information Stratosphere only collects personal information
that you voluntarily provide to us. "Personal Information" is information through which
you can be identified. The Personal Information that Stratosphere collects through Stratosphere
Web Sites or obtains from its Strategic Partners depends on the nature of your online activity,
such as whether you make reservations, participate in a contest, apply for employment, seek
information on weddings or meetings, register as a meeting planner, or provide customer
feedback or suggestions. For example, Personal Information that Stratosphere collects from
you when you make a reservation may include your name, company, address, home telephone
number, work telephone number, e-mail address, fax number, credit card information, purchase
and reservation information, and other information that you voluntarily provide. When you
complete an employment application, Stratosphere may also collect your social security number,
previous addresses, previous names, convictions for felonies, whether you can provide proof of
eligibility to work in the United States, present and past employment, military service, education
and training, skills, languages, family members who work for the Stratosphere, and other information
listed in the online application form.
The Personal Information is collected by e-mail, through online forms, and through your activities
on Stratosphere Web Sites. The Stratosphere Web Sites utilize Secure Sockets Layer (“SSL”),
which provides several layers of security for users of the Stratosphere Web Sites. All data
sent to and received from the Stratosphere Web Sites in SSL mode is encrypted. This ensures that
anyone who may be able to intercept and review the data transmitted will not be able to understand
the data. SSL also enables you to verify the certificate of the Stratosphere Web Sites so that you
can ensure that the web site is the authentic.
Cookies
Stratosphere Web Sites use cookie technology. A cookie is a small file that contains information
sent by a web site that is saved on your hard disk by your computer's browser. Cookies store
information that a web site may need to personalize your experience and to gather web site statistical
data, such as which pages you visit, what material you download, your internet provider's domain name
and country, and the addresses of web sites you visited immediately before, and after, visiting a
particular web site.
Stratosphere Web Sites use cookies to collect and store your preferences for viewing the Stratosphere
Web Sites, such as whether you disable Flash so that you will not have to do so for subsequent visits.
In addition, Stratosphere Web Sites use cookies to provide a unique identifier to your computer so that
we can generate statistics regarding usage of Stratosphere Web Sites, such as the percentage of repeat
visitors and other general statistics, determining the effectiveness of advertisements, and sales generated
through advertisements.
Cookies are also used to assist your log-in to Stratosphere Web Sites, such as the site. To browse
the Internet and Stratosphere Web Sites without cookies, you can configure your browser to reject
all cookies or to notify you when each cookie is offered so that you can accept or reject each cookie.
You may not be able to conduct some transactions or use some services on Stratosphere Web Sites if
you disable your browser from accepting cookies.
III. HOW WE USE THE INFORMATION WE COLLECT
Stratosphere may use the information collected by us or Strategic Partners: (1) for marketing purposes,
including, but not limited to, notifying you of special promotions, offers and events via e-mail, mail,
fax and other means; (2) to process and fulfill reservations and make a record of reservations; (3) to
enable us to contact you for confirmation or customer service or after you sign up for or participate in
certain activities; (4) to respond to inquiries, complaints and other communications; and (5) for profiling
or demographic purposes.
IV. DISCLOSURE OF INFORMATION WE COLLECT
Except as provided below, Stratosphere will not sell, trade, or disclose to third parties any Personal
Information obtained through Stratosphere Web Sites or obtained from Strategic Partners, without your consent.
Stratosphere may disclose Personal Information: (1) to comply with a court order, subpoena, search warrant
or other legal process; (2) to comply with legal, regulatory or administrative requirements of any governmental
authorities; (3) to protect and defend Stratosphere, its subsidiaries and affiliates, and all of their officers,
directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim
or dispute; (4) to enforce the terms of use of Stratosphere Web Sites; (5) to prevent imminent physical harm;
(6) to businesses that Stratosphere may use for purposes of performing functions on behalf of Stratosphere, such
as companies that process credit card transactions; and (7) in connection with the sale, assignment, or transfer
of any Stratosphere property or Stratosphere Web Site.
V. CHOICE REGARDING PROVIDING INFORMATION
General information is collected whenever you browse Stratosphere Web Sites. The Stratosphere Web Sites
do not provide any means for opting out of providing general information when you browse Stratosphere Web
Sites. However, privacy software that prevents the disclosure of general information is commercially available.
You can browse Stratosphere Web Sites without providing any Personal Information. However, providing Personal
Information is required to use some of the services offered through the Stratosphere web sites, including,
but not limited to, making hotel reservations, participating in contests, applying for employment, registering
as a planner, obtaining information, and participating in the player rewards program.
If you can opt out of receiving certain communications and offers, opt out options will be indicated when
they are available.
VI. ACCESS
The general or Personal Information collected through Stratosphere Web Sites or provided by Strategic
Partners is not currently accessible to you, except that confirmation is provided for some transactions,
such as reservations. If you believe that any information collected by Stratosphere about you is not correct
or has changed, please send an e-mail message to marketing@stratospherehotel.com explaining the correction or
change, addition or deletion, and provide any relevant confirmation or reference number.
VII. SECURITY
General information and Personal Information collected by Stratosphere Web Sites is stored on secure
servers. The secure servers are protected by firewalls and other standard security procedures. The
secure servers are not generally accessible by unauthorized third parties, but could become accessible
in the event of a security breach.
VIII. THE CHILDREN'S ONLINE PRIVACY PROTECTION ACT
Stratosphere Web Sites are general audience sites intended for persons 21 years of age or older.
Accordingly, the provisions of the Children's Online Privacy Protection Act do not apply to Stratosphere Web Sites.
IX. CHANGES
This Privacy Policy was posted on May 1, 2003. Stratosphere reserves the right to change, modify
or amend this Privacy Policy at any time. When the Privacy Policy is changed, modified and/or amended,
the revised Privacy Policy will be posted on Stratosphere Web Sites. Any revised Privacy Policy will
only apply prospectively to Personal Information collected or modified after the effective date of the
revised policy. Customers are responsible for periodically checking the Privacy Policy posted on
Stratosphere Web Sites for changes.
If you have any questions regarding this Privacy Policy, please contact
webmaster@stratospherehotel.com.